We monitor everything that relates to the organization but resides outside of the organization.
We have invented robots that simulate human activity that sit in different forums like the darknet, the deep web, IRC chats etc and according to specific keywords that the client can dictate on the platform itself, each collects the information that’s relevant for them.
There are many competing companies and to the best of our knowledge they all provide managed services.
We are the only ones that don’t provide managed services. We believe that the customers should manage the platform themselves and therefore we don’t provide analytic services on top of what the platform provides! Everything is automated and that is why we are OK with the customers using the platform and managing it themselves, even in terms of adding keywords and sources.
It really depends on the company itself because if you are a small company then it’s budget and you have more urgent things to deal with. If you are enterprise it’s more about the management’s ability to digest issues of cyber but in the past few years, you’re seeing involvement of senior management and better understanding of the risks involved.
It’s all our own money – no one funds us!